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怎样对付恶老板

2010-08-04 11:37来源:未知

老板吗?那种刻骨铭心的恨?

每个人都有不喜欢老板的时候。但如果永远是这种情况,那问题就严重了。你从周一到周五可能都觉得暗无天日,整体绩效可能也会受到影响。

研究表明,员工与管理人员之间的不和是人们离职的主要原因之一。但不到万不得已还是不要一走了之,因为你在下一份工作中很可能又会碰到一个难对付的老板。

坏老板分很多种,你可以根据本文介绍的这些方法来跟他们打交道。先说明:很多方法都要求你进行一定程度的自我控制和自我约束;如果你对老板十分厌憎,很可能感觉不到这些东西,但值得尝试一下。

1.只你自己还是大家都恨老板?

印 度电脑附件生产商Intex Technologies执行副董事长瓦斯瓦尼(Ramesh Vaswani)说,误解老板的事情很容易发生。他说,员工应该认识到,这人是你老板总是有原因的。所以不要觉得老板的恶劣态度是针对你个人,而要理解这 种态度背后的原因。如果有必要,你自己也要仔细检讨。

工作达不到规定的标准吗?那就努力达到标准。性格跟老板合不来吗?那就克服个人情绪,把注意力放在与老板之间的工作关系上。

但如果同事们也觉得老板不好,那真的就不是你的问题,而是他的问题了。尝试一下接下来提到的某些步骤。

2. 设身处地为老板想想。

管理有问题并不一定等于人有问题。在很多时候,症结在于管理人员没有学过怎样管人,缺乏技巧。也有可能是他们缺乏自信,或者是他们的老板给他们定下了难以完成的目标。

理 解老板的想法可以帮你想出解决问题的办法。例如,做些帮助老板达到他/她目标的事情,你就会得到更多赏识。印度职介公司Manpower Services India董事总经理潘迪特(Sanjay Pandit)说,试着理解你的老板……这种方法给许多人带来了裨益。这对营销和财务等功能性职位的雇员来说,尤其如此。

3. 你的老板是否不称职?

如 果你的老板工作做得不好,且不乐于改善,那将对你所在团队的业绩和你自己产生不利影响。承担更多责任,即使严格说来不属于你的工作范畴。如果你的工作可以 提高你所在团队的业绩,最终你将受益。如果你在一个不擅长管理的老板手下工作,你可以把这当作得到更多经验的机会。在可能的情况下,你可非正式地将你的成 绩展示给其他高层人士或人力资源经理看。

4.你做工作,老板居功。

避开这一问题的一个方法是,努力让机构高层更多地注意到你。潘迪特说,在老板的老板或其他职能部门人员也参加的团队会议上,你要站起来,给人们留下印象。

你应该留下成绩、主要任务或已完成项目的详细记录,并看看与许多同事比怎么样。在业绩评估时,要么可以很方便地交给没有认识到你成绩的老板,要么在为你的表现辩护时交给更高一层的领导。

潘迪特说,如果只是保持沉默,最终就会受苦。

5.为恶棍工作。

你的老板在同事面前冲你大喊大叫、骂你或是侮辱你吗?

如 果只是一次,那就算了。但如果经常发生,专家建议将这种情况向老板的主管或公司人力资源部汇报。标准人寿集团(HDFC Standard Life Insurance Co. Ltd)人力资源和行政管理执行副总裁Rajendra Ghag说,这是不能接受的行为。一个有正确文化的公司将立即对这位老板采取行动。

无论你做什么,千万不要与老板对着嚷嚷或争吵,这不会解决任何事情。记住,你的同事和机构里的其他人正在看着你的行为,你不想表现得太过挑衅或具有报复性。如果你想发泄愤怒,那么就在外边,或家里或任何一个地方,但不是在你老板的办公室里。

6.有礼貌地说出来。

专家说,经理们通常甚至没有意识到他们被认为是坏老板,Ghag说,我们都有许多盲点。

考 虑与你的老板用专业性且积极的方式沟通你的问题。例如,要是你觉得自己没有得到足够的反馈或充分的赏识而感到不平,那就跟老板说,我非常喜欢做这个项目, 如果你能建议一些改进的方式,就能帮我很大的忙。如果时间很短,你无法完成一个项目,就对老板说,如果能有更多时间去做好X和Y等事情,就可以把工作做得 更好。关键在于说这话的时候,你不要带有敌意。

7.利用公司的反馈系统。

你还可以试着间接通过公司的反馈系统与老板交流。这可能包括放匿名信的箱子到“360度反馈”系统,不一而足。在“360度反馈”系统中,老板受到包括他的同事到下属等人的评论,该系统基于他们的评论打分。或者你可以直接与人事部经理诉说你的委屈。

波士顿咨询公司(Boston Consulting Group)合伙人兼董事巴拉(Vikram Bhalla)说,每个公司都有一些反馈渠道。但他补充说,不过反馈渠道是否有效主要看公司更看重什么,是文化还是达到销售和增长目标。

8.坚持。

你已经尽最大努力解决你和老板的问题了,不过情况并没有改善。但你是在为一家理想公司工作,并希望在这里长期干下去,仔细想想坚持下去会怎么样,虽然这听起来让人不快。记住老板也会有换人的一天,你不会永远忍受这位老板,或者你的工作职能调整,你就不用总与这个人共事了。

9. 另谋出路。

有 时候似乎怎么做都没用,你再也忍受不了了。如果与老板的关系对于你心灵的平静和职业前途都是太大的伤害的话,可能是你接受现实的时候了。寻找一下其他工 作,无论是在公司内部的其他部门,还是其他机构。许多公司都进行离职调查,这时候你终于有机会详细说明你遭受的挫折了,即使这意味着此后你要离开这家公 司。

Do you hate your boss? Like really, REALLY hate him?

Everyone dislikes their boss at some point. But if it's a perpetual state of affairs, that's a serious problem. It could make your working day hell and potentially affect your overall job performance.

Studies have shown that discord between an employee and manager is one of the major reasons why people leave jobs. But running away from your job should only be a last resort since you could easily find another bad boss at your next job.

Bad bosses come in many flavors, and here are some ways in which you can deal with them. Warning: Many involve a degree of self-control and discipline that you probably won't feel if you detest your supervisor but are worth giving a shot.

1. Is it just you or everyone else too?

'It's very easy to misunderstand the boss,' says Ramesh Vaswani, executive vice chairman of computer accessory-maker Intex Technologies (India) Ltd. Mr. Vaswani says employees should appreciate that there is a reason why the person is your boss. So instead of taking the boss's antagonistic attitude personally, try to understand the reason for the bad behavior. If necessary, do your own rigorous self-assessment.

Are you not doing your work up to the required standards? Change that. Does your personality not match with your boss's? Overcome your personal feelings and focus on your professional relationship with the boss.

However, if the boss is perceived as bad for your peers as well-it really isn't you, it's him!-try some of the steps mentioned below.

2. Try on the boss's shoes.

A bad manager is not necessarily a bad person. Often, the problem is that managers don't have any training or skills to manage people. Or they may be insecure, or they might just be under pressure from their bosses to deliver tough targets.

Understanding your boss's perspective can enable you to figure out steps to tackle the situation. For instance, do what it takes to help the boss achieve his or her goals; you will be appreciated more. 'That empathy towards trying to understand your manager…has helped people,' says Sanjay Pandit, managing director of recruiting firm Manpower Services India. This is especially the case for employees in functions like sales and marketing and finance, adds Mr. Pandit.

3. Is your boss inefficient?

If your boss is not doing his job well, and is not interested in improving either, that could reflect badly on your team's results and on you. Try taking some more responsibility, even if means doing tasks that don't fall strictly under your job profile. If your work can help raise your team's delivery rate, you'll benefit ultimately. Think of this as an opportunity to get more experience than you normally could if you were working under a boss who micro-manages. When possible, you could informally bring up your achievements before other superiors or human-resource managers.

4. You do the work, boss takes the credit.

One way to get around this is to try to become more visible to higher-ups in the organization. Stand up and be seen in 'team meetings, where the boss's boss is also attending or people from other functions are also attending,' says Mr. Pandit.

You could also keep a detailed log of your accomplishments, major tasks or projects completed and how that compares with many of your peers. This could come in handy at performance review time to show either to your boss who won't acknowledge your achievements or someone higher up in case you need to defend your performance.

Silent performers could end up suffering in this case, says Mr. Pandit.

5. Working for a bully.

Does your boss yell, curse, or humiliate you in front of your peers?

If it's a one-off case, then forget about it. But if it happens often, experts advise taking up the matter with the boss's supervisors or the company's human resources team. 'This is…non-acceptable behavior,' says Rajendra Ghag, executive vice president of human resources and administration at HDFC Standard Life Insurance Co. Ltd. A company with the right culture will take action against the manager immediately.

Whatever you do, do not yell back or get into a shouting match with your boss. It will not help resolve anything. Remember, your behavior is being seen by your peers and others in the organization, and you don't want to come across as too aggressive or vengeful. If you need to vent, take it outside, or home, or anywhere but your boss's office.

6. Speak up, politely.

Experts say that often managers don't even realize that they are perceived as bad managers. 'There are many blind spots all of us have,' says Ms. Ghag.

Consider communicating your problem to your manager, professionally and with a positive spin. For instance, if you are upset that you don't get enough feedback or are under-appreciated, approach the boss and say: 'I loved doing this project but it would really help me if you could suggest ways that I can improve and do this better.' Or, if you are given too short a time to complete a project, say that you could do a better job if you had more time to do other things like X and Y. The key is to make your point without hostility.

7. Use your company's feedback system.

You can also try communicating with the boss indirectly through the company's feedback system. That could include everything from boxes where you can write anonymous letters to a '360 degree feedback' system in which a manager is rated based on comments from various people, including his peers and subordinates. Or, you can go directly to the human-resource managers with your specific grievances.

'Every company will have some avenue' for feedback, says Vikram Bhalla, partner and director at the Boston Consulting Group. He adds, however, that the effectiveness of this step depends largely on how much emphasis the company places on its culture versus achieving sales and growth targets.

8. Stick it out.

You have tried your best to resolve the problems with your boss, but it hasn't helped. But you are working for a dream company and would like to have a long-term career there. Seriously think about just sticking it out, however unpalatable that might sound. Remember that bosses also rotate so you won't have to bear your current boss forever. Or your job function could change where you don't have to deal with this person all the time.

9. Time to move on.

Then there are times when nothing seems to work and you can't take it any more. It may be time to accept that if the relationship with your boss is too destructive for your peace of mind and career prospects. Look for another job, either within the company but in another department, or with another organization. Many companies conduct exit interviews where you may finally get a chance to elaborate extensively on your frustrations, even if it means you then walk out the door.

(责任编辑:admin)
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